Discuss patient responsibility and documentation required for billing of services.Relay insurance coverage and patient responsibility to referral sources, sales team and patient.Verifies insurance and/or other method of payment.Timely processing/facilitation processes telephone orders by preparing patient paperwork.Responds to inquires in a thorough, timely and courteous manner.Ability to identify and analyze patients’ concerns and provide recommendations or solutions.Handling inbound patient calls, providing effective information and solutions about products or services.In addition to compensation, our full-time employees are eligbile to receive the following competitive benefit package including: Health, Dental, Vision, Life and many other options, 401(k) Savings Plan with Employer Match, Employee Stock Purchase Plan, and 100% Remote Opportunity! The starting pay for our Patient Support team is $19.00 per hour. The Patient Support Representative is responsible for accurate and detailed database entry based on complete information collected and updated on a regular basis. The Patient Support Representative handles inbound calls from our patients and their family members, providing information and responding to their inquiries with patience, empathy and efficiency. We are looking for talented and committed individuals in search of a rewarding career with a company that values Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun.
The ongoing growth and success of Aveanna Healthcare remain dependent on our continued ability to consistently deliver compassionate, committed care for medically fragile patients. Aveanna Healthcare is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate people who are driven to fulfill our mission to revolutionize the way pediatric healthcare is delivered, one patient at a time.Īt Aveanna, every employee plays an important role in bringing our mission to life.
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